Privacy Policy
Privacy Policy
How we collect, use, and protect your personal information
Last Updated: March 1, 2026
This policy explains how iCRYO Boca Raton handles personal information collected through this website, our consultation and offer forms, our SMS program, and in-center visits. It applies only to this Boca Raton location and does not govern other iCRYO centers.
Information We Collect
Personal Information: When you submit consultation requests, we collect your name, email address, phone number, and any health information you choose to share.
Website Usage: We may collect information about your website interactions, including pages visited, time spent on site, and referral sources.
Contact Interactions: Records of phone calls, emails, and in-person consultations for service delivery and follow-up purposes.
How We Use Your Information
Service Delivery: To contact you about consultation requests, schedule appointments, and provide requested treatments and services.
Communication: To send appointment reminders, follow-up care instructions, and important updates about your treatments.
Improvement: To analyze website usage and improve our services, but only in aggregated, non-identifying ways.
Legal Compliance: To comply with applicable healthcare regulations, including HIPAA requirements for medical information.
How We Protect Your Information
Secure Transmission: All form submissions and data transfers are encrypted using industry-standard SSL security.
Access Controls: Only authorized staff members have access to personal information, and only for legitimate business purposes.
HIPAA Compliance: Medical and health information is protected according to HIPAA guidelines and healthcare privacy regulations.
Data Retention: We retain information only as long as necessary for service delivery and legal compliance.
Information Sharing
We DO NOT sell, rent, or trade your personal information.
Service Providers: We may share information with trusted service providers (like appointment scheduling systems) who assist in service delivery and are bound by confidentiality agreements.
Legal Requirements: We may disclose information when required by law or to protect the safety of our patients, staff, or the public.
Medical Referrals: With your consent, we may share relevant medical information with referring physicians or specialists.
SMS/Text Message Communications
Consent: By providing your phone number and opting in, you consent to receive SMS/text messages from iCRYO Boca Raton, including appointment reminders, wellness tips, and promotional offers.
We will NOT sell, rent, or share your mobile phone number with any third parties for their marketing or promotional purposes.
Message Frequency: Message frequency varies based on your appointments and preferences. Standard message and data rates may apply.
Opt-Out: Text STOP at any time to opt out of receiving text messages. You will receive a confirmation that you have been unsubscribed.
Help: Text HELP for assistance or contact us at (561) 897-8984.
Carrier Notice: Carriers are not liable for delayed or undelivered messages.
For complete SMS terms, please review our SMS Terms & Conditions.
Your Privacy Rights
Access: You have the right to request access to the personal information we have about you.
Correction: You may request corrections to inaccurate or incomplete information.
Deletion: You may request deletion of your personal information, subject to legal and medical record retention requirements.
Communication Preferences: You may opt out of non-essential communications at any time.
Cookies and Website Tracking
Our website may use cookies and similar technologies to improve your browsing experience and analyze website usage.
You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.
We may use Google Analytics and other tools to understand website usage patterns, but this data is anonymized and aggregated.
Submitting a Privacy Request
To access, correct, or delete your personal information, reach our team during business hours. Please include enough detail for us to verify your identity and locate your records.
Call or text: (561) 897-8984
In person: 7531 N Federal Hwy E-2, Boca Raton, FL 33487
We respond to verified privacy requests within 30 days.
Related Pages
SMS Terms & Conditions — message frequency, opt-in, opt-out, and carrier details.
Terms of Service — website use, appointments, cancellations, and liability.
Medical Disclaimer — treatment risks, results, and when to seek emergency care.
Contact Us — reach our Boca Raton team by phone, text, or in person.
Analytics and Advertising
We may use third-party analytics and advertising services, such as Google Analytics and Meta Pixel, to understand how visitors interact with our website and to improve our marketing.
These services may use cookies, pixels, and similar technologies to collect information about your browsing behavior. You can manage many of these technologies through your browser settings or through industry opt-out tools.
We do not intentionally collect personal information from children under 13 years of age. If you believe we have inadvertently collected such information, please contact us so we can delete it promptly.
Data Security Measures
We implement administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
In the event of a data breach that affects your personal information, we will notify you in accordance with applicable Florida and federal laws.
Your Florida Privacy Rights
Florida residents may have additional rights regarding their personal information under applicable state law, including the right to know what personal information is collected and the right to request deletion, subject to legal exceptions.
To exercise any of these rights, please contact us using the information below. We will verify your identity before processing your request.
How This Policy Changes
Privacy practices evolve as regulations and our services change. When we revise this policy, the new version replaces the old one on this page and the revision date above is updated. Material changes that affect how we handle previously collected information will be communicated by email or SMS before they take effect.